Privacy Policy

Brown Bear Vending LLC Last Updated: April 29, 2026

1. Introduction

Brown Bear Vending LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit www.brownbearvending.com or interact with us.

1. Information We Collect

Information you provide directly:

• Name, company name, and job title

• Email address and phone number

• Location type and address (for vending placement inquiries)

• Any messages or inquiries you submit through our contact forms or chat widget

Information collected automatically:

• Browser type and device information

• IP address and approximate location

• Pages visited and time spent on our website

• Referring website or source

1. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and placement requests

• Send appointment confirmations and reminders

• Provide customer support and service updates

• Send promotional messages about our vending services (with your consent)

• Improve our website and services

• Comply with legal obligations

1. SMS and Text Message Communications

By providing your phone number and opting in, you consent to receive SMS and MMS messages from Brown Bear Vending LLC. These messages may include:

• Appointment confirmations and reminders

• Service updates and notifications

• Promotional offers and announcements

Message frequency varies. Standard message and data rates may apply.

To opt out of SMS communications at any time, reply STOP to any message. For help, reply HELP or contact us at adam@brownbearvending.com.

Consent to receive SMS messages is not a condition of purchase or service.

1. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service providers: Trusted third-party vendors who assist us in operating our website and business (such as CRM and communication platforms), subject to confidentiality agreements

• Legal requirements: When required by law, court order, or governmental authority

• Business protection: To protect the rights, property, or safety of Brown Bear Vending LLC, our customers, or others

1. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, maintain our business relationship with you, or comply with legal obligations. You may request deletion of your data at any time by contacting us.

1. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can control cookie settings through your browser preferences. Note that disabling cookies may affect certain features of our website.

1. Your Rights

You have the right to:

• Access the personal information we hold about you

• Request correction of inaccurate information

• Request deletion of your personal information

• Opt out of marketing communications at any time

• File a complaint with applicable data protection authorities

To exercise any of these rights, contact us at Barbara@brownbearvending.com.

1. Security

We implement reasonable administrative, technical, and physical security measures to protect your information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

1. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

1. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by updating the "Last Updated" date at the top of this page. Continued use of our website after changes constitutes acceptance of the updated policy.

1. Contact Us

Brown Bear Vending LLC Email: Barbara@brownbearvending.com Website: www.brownbearvending.com