How Brown Bear works, from survey to restock.
Four steps, one local team, and no cost to your building. Here's exactly what happens after you say yes, and who does what.
The four steps
Ask your people
Before anything is installed, your residents, crew or staff scan a QR code and answer a few quick questions: favorite foods and drinks, what's missing, when they're hungry. We build the menu from their answers.
Get a free mockup
Send a photo or walk the space with us. We'll recommend an AI smart cooler, a micro-market or office coffee, and show you a concept of it in your spot.
We install and stock it
One visit. We bring the equipment, set it up, connect it and fill it with what your people asked for. You provide the space and a standard outlet.
We watch it and restock
Every unit is monitored remotely 24/7. We restock it ourselves before it runs low, and we rotate the menu as requests come in.
Who does what
Cashless and simple
Everything is cashless: card, Apple Pay, Google Pay and other phone wallets. Smart coolers unlock with a tap and charge for what's taken. No coins, no jammed bills, no refunds to hand out from the front desk.
The terms, in plain English
We own the equipment.
Our standard agreement runs one year and renews automatically, and after the first year either side can end it with 30 days' written notice.
How we show up
Brown Bear is run by its owners, and our own restock team stocks every machine. The number on the cooler reaches us: 917-621-6254.
Ready for step one?
Book 15 minutes, or send a photo of your space for a free mockup.
or call 917-621-6254.
Serving Syracuse, Binghamton, Rochester, Cortland and Ithaca.